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Airplus fan won’t open or close My arctic tern airplus fan…

Airplus fan won’t open or close

My arctic tern airplus fan stopped opening and closing on its own and emits a high pitched squeal unless I close it manually. Fan works fine. When opening using the knob it seems the effort has gone up recently. I installed it in May, only used it a maybe 20-30 times. I pulled the cover plate, nothing is amiss. Any ideas on what could be wrong?
I didn’t impact anything, the van sits 5 days a week.

Anyone know how to contact arctictern for parts or service info? Any help is appreciated, I have a trip next week
#lifestyle
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1,000 mlx total
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