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LPT: In an awkward talk, start with what you know, not…

LPT: In an awkward talk, start with what you know, not what you assume.

A lot of bad conversations get worse because people open with a guess and the other person instantly goes on defense.

For example, instead of saying,

“You are mad at me,”

I would say,

“You got quiet after I said that.”

That gives the other person something real to respond to instead of something they have to fight first.

Facts keep a hard talk calmer than guesses do.
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