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Uber Driver verbally abused my nephew This has been on my…

Uber Driver verbally abused my nephew

This has been on my mind since morning, when this happened, I don't really blame Uber for this as they've been rather responsive, but I still needed a place to vent.

I booked a cab in the morning from my Uber account, when a ride was booked, the driver called me on the phone, I was busy so I gave the phone to my nephew, to him, the driver complained that the distance was 10km away from his position and asked him what the fare was showing on the app.

(why would the driver firstly accept the ride and then complain about the location? if it auto accepted then it should be his problem to cancel the ride)

He told the driver that it was ≈ 400INR, to which he told my nephew that he'll take 800INR because he had to "also come 10 kilometres".

He then told the driver that I will only pay what was showing on the app, and after that the driver continued to verbally abuse him and made a few deregotary sexual remarks. He cut the call and he cancelled the ride.

What's worse is that my nephew himself is a minor and is autistic and even though this ordeal isn't THAT serious compared to the things people go through everyday, it certainly has affected him more than it would do to anyone else.

I'm just sad since morning tbh because of this.

I do have the audio recording of the call, which lasted around 50 seconds

PS. Cab driver accepted the ride, asked for double money from my underaged nephew, verbally abused him after he was refused any cash
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