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What is something that does harm to your company without…

What is something that does harm to your company without you noticing but isn’t on the books?

When people discuss the problems a business faces, they tend to mention:

* Marketing
* Sales
* Hiring
* Cash flow

However, some of the most costly problems are also hard to quantify.

Such things as hesitation, miscommunication, decision delays, bad communication, mistrust, or difficulty talking about tough topics.

They aren’t on the accounting records, yet they can still lead to loss of opportunities.

What is an example of such an "unseen" business problem that you've witnessed?
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