Shout out to Polywood 2020-I spent about $600 on an…
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Shout out to Polywood
2020-I spent about $600 on an outdoor table made by Polywood. I live in a hot desert climate and wanted something that would last, having replaced several tables over the previous 6 years. I ruled out metal tables due to their heat in the sun, and glass is just impractical for our needs. I came across the brand as it’s used at our local outdoor mall-if it’s good enough for the masses in direct heat, it’s good enough for us!
About 5 years in I notice a lean, 6 years in there are cracks on both sides. Yikes. It admittedly took me a while to find the correct customer service line, but when I did, having included all relevant information, pictures, receipt, etc. they arranged an immediate replacement. When the replacement arrived, I let it sit in my garage for about four months, we weren’t eating outside. When I finally opened the box the table was cracked, it looked as though it had been dropped by the carrier. I reached out again and they immediately sent another.
If I’m being completely honest, I think the first table cracked due to how I put it together, who has time to not use power tools? The warranty is top notch and it’s a pleasure to see a company stand by their products.
#lifestyle
source
2020-I spent about $600 on an outdoor table made by Polywood. I live in a hot desert climate and wanted something that would last, having replaced several tables over the previous 6 years. I ruled out metal tables due to their heat in the sun, and glass is just impractical for our needs. I came across the brand as it’s used at our local outdoor mall-if it’s good enough for the masses in direct heat, it’s good enough for us!
About 5 years in I notice a lean, 6 years in there are cracks on both sides. Yikes. It admittedly took me a while to find the correct customer service line, but when I did, having included all relevant information, pictures, receipt, etc. they arranged an immediate replacement. When the replacement arrived, I let it sit in my garage for about four months, we weren’t eating outside. When I finally opened the box the table was cracked, it looked as though it had been dropped by the carrier. I reached out again and they immediately sent another.
If I’m being completely honest, I think the first table cracked due to how I put it together, who has time to not use power tools? The warranty is top notch and it’s a pleasure to see a company stand by their products.
#lifestyle
source
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