I understand what you are saying about low volume and limit orders. But the issue is that this spread stays extremely high for a long time, not just during short low-volume periods.
On most exchanges, even when volume is low, the gap between buy and sell orders is usually not this extreme. Here, users are often forced to buy much higher and sell much lower, which creates a very bad trading experience.
You mentioned that traders keep the spread tight on other exchanges. That is true, but exchanges also usually support liquidity with market makers or enough active trading activity. If liquidity remains weak for a long time, normal users suffer because market orders become unusable.
Also, many users may not fully understand order books, limit orders, and liquidity systems. That is why we are asking for a proper explanation and guidance from the exchange side, especially for new users using an international exchange for the first time.
We are not saying the system is broken completely, but the trading conditions and spreads often feel unfair compared to other exchanges.