How is the Philippines preparing itself for the coming call center crash?
I know it's already started, but the AI-fueled call center apocalypse is going to get a lot worse very soon and I'm wondering what's going to happen to all of the infrastructure, buildings, IT parks, and entire support systems that had been built around the call center industry, not to mention the thousands on thousands of people who work in it.
Has anyone talked on this? Have any companies made any statements? What are they doing to prepare for the crash?