THE ZEROBREEZE MARK 3 AIR CONDITIONER BROKE MY HEART, AT…
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THE ZEROBREEZE MARK 3 AIR CONDITIONER BROKE MY HEART, AT THE SAME EXACT MOMENT THAT IT BROKE. YALL WERE RIGHT, ZEROBREEZE IS GARBAGE
I made a post last year about how great this Zerobreeze mark 3 unit was working out, which it was. This year, not so much. Matter fact it’s not working at all. Throwing an E15 code rendering it completely useless and unable to operate. And I am past my 1 year warranty. I am only a year and a half in, and it is not longer a working unit. Customer service and tech support is nearly non existent. After 20 phone calls to their customer service phone number, which feels like it’s linked to somebody’s cell phone, I finally had someone pick up on the other end, although he was completely clueless about the E15 code , and scripted me the price of a new unit vs refurbished , telling me “you could buy a new unit with a 1 year warranty”. So I can be stuck with 2 broken units and over 2k in the hole? No thanks buddy. He told me it’s a matter for tech support to handle, and they are in China, and are on a Chinese holiday lol. Holiday is over, still no word back. At this point I am walking away from this company and taking my money elsewhere. IN THE END , ZERO BREEZE TRULY DID LIVE UP TO ITS NAME.
#lifestyle
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I made a post last year about how great this Zerobreeze mark 3 unit was working out, which it was. This year, not so much. Matter fact it’s not working at all. Throwing an E15 code rendering it completely useless and unable to operate. And I am past my 1 year warranty. I am only a year and a half in, and it is not longer a working unit. Customer service and tech support is nearly non existent. After 20 phone calls to their customer service phone number, which feels like it’s linked to somebody’s cell phone, I finally had someone pick up on the other end, although he was completely clueless about the E15 code , and scripted me the price of a new unit vs refurbished , telling me “you could buy a new unit with a 1 year warranty”. So I can be stuck with 2 broken units and over 2k in the hole? No thanks buddy. He told me it’s a matter for tech support to handle, and they are in China, and are on a Chinese holiday lol. Holiday is over, still no word back. At this point I am walking away from this company and taking my money elsewhere. IN THE END , ZERO BREEZE TRULY DID LIVE UP TO ITS NAME.
#lifestyle
source
| 4,000 mlx | |
| 7 | |
| 0 |