Great Experience with Herman Miller Someone here posted…
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Great Experience with Herman Miller
Someone here posted about saving up for a Herman Miller chair and I thought about a recent experience I had with my Herman Miller chair that I should share here, since it really applies to this sub.
I was once a lawyer and about 10 years ago I decided to reward my backside by splurging on a Herman Miller Embody chair. I loved it and got a lot of great use out of it. Eventually, I left the legal profession and my chair went into storage.
I recently took on another office job and brought my chair out of storage, but sadly, one of the adjustable arms wasn't functioning properly. I looked around to see what it would cost to repair the chair myself because I figured there was no way it was still under warranty after 10 years. I called my local Herman Miller dealer and they put me in touch with a Herman Miller customer service rep. I told him what was going on and he said, "No problem we'll send out a repair guy to replace the arm for you!" It took about 30 days for the repair guy to get the part and within a few days he drove an hour and a half to my office to fix my chair. No cost.
I want to make it clear that I am not being paid in any way by Herman Miller to make this post. I am just a big fan of their customer service and will be a customer for life! They clearly stand behind their products in a way that most companies don't.
#lifestyle
source
Someone here posted about saving up for a Herman Miller chair and I thought about a recent experience I had with my Herman Miller chair that I should share here, since it really applies to this sub.
I was once a lawyer and about 10 years ago I decided to reward my backside by splurging on a Herman Miller Embody chair. I loved it and got a lot of great use out of it. Eventually, I left the legal profession and my chair went into storage.
I recently took on another office job and brought my chair out of storage, but sadly, one of the adjustable arms wasn't functioning properly. I looked around to see what it would cost to repair the chair myself because I figured there was no way it was still under warranty after 10 years. I called my local Herman Miller dealer and they put me in touch with a Herman Miller customer service rep. I told him what was going on and he said, "No problem we'll send out a repair guy to replace the arm for you!" It took about 30 days for the repair guy to get the part and within a few days he drove an hour and a half to my office to fix my chair. No cost.
I want to make it clear that I am not being paid in any way by Herman Miller to make this post. I am just a big fan of their customer service and will be a customer for life! They clearly stand behind their products in a way that most companies don't.
#lifestyle
source
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