Stop being the product.
Become the owner.
or
sign uplog in

Am writing and not expecting responses It's just an…

Am writing and not expecting responses
It's just an acknowledgement of "bug".

Am unable to change profile picture since couple days.
Rejection of all pictures (all were jpg) on both desktop browser and android apk.

You don't want to see my face or what ! 🧐🤔

I may try with toe picture 🤣
loved
1
laughed
1
shocked
1
earnings
77,000 mlx total
$0  total
engagement
30 views
9 reactions

13 comments

badge
$0 earned10mo ago
What specifically happens when you try to change the picture? What is the exact error message?
badge
$0 earned10mo ago
When that error show up the photo is instantly moved as you see to top left corner (same on app and desktop).

the interface is stuck on Android app
So I have to relaunch it.
badge
$0 earned10mo ago
Please email me an example of an image that is causing this, so I can see if I can reproduce it. [email protected]
badge
$0 earned10mo ago
done , few examples sent (title : tanled profile debug .. )
badge
$0 earned10mo ago
Okay, those are the correct format. I forwarded this to the developers
badge
$0 earned10mo ago
thanks
badge
$0 earned10mo ago
and no response ... nice
badge
$0 earned9mo ago
hey,
I'm sorry for the delay, we had some infrastructure issues that distracted us from fixing it
it is on top of our list and should be fixed soon. in the meantime, I can suggest you to try compress the image or use a smaller one. it should make it work until we properly fix the process
badge
$0 earned9mo ago
all good , no pressure ... not a lot of pressure 😅
am aware there's priorities and scheduled tasks .

i have a pblm withdrawing from my node though ,
can't aggregate any transaction , stuck at 128.000.
if you can help me quickly with it too (node id ; 1EFFS4Co5xfUi2HvjBMLR9ANXaASRh7ExN ) , pls
badge
$0 earned9mo ago
it is something support might help you with
I suggest you create a support request
badge
$0 earned9mo ago
i already did created a ticket days ago
badge
$0 earned9mo ago
Did you try to reset validation and then aggregate when the transactions are revalidated?
In the wallet interface, go to "actions" then "reset validation"
badge
$0 earned9mo ago
i did it twice since Dec 30 ,
right now it's revalidating