Received a Toll Collections Notice Despite Having Auto-Pay…
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Received a Toll Collections Notice Despite Having Auto-Pay Enabled on HCTRA
I was very surprised to receive a collections notice for unpaid tolls totaling around $88.
My credit card has always been linked to my HCTRA account, and I have had the auto-reload/payment option enabled. I was not aware of any unpaid tolls and never received any prior notice, invoice, or warning before the account was apparently sent to collections.
I called HCTRA to understand what happened, but they told me that since the balance is now with collections, I need to deal directly with the collection agency.
WShould I dispute the collection with the agency, c, or take some other step?
Has anyone experienced something similar with HCTRA?
If it doesn't get resolved, Will I still be able to renew my plates ?
#local
source
I was very surprised to receive a collections notice for unpaid tolls totaling around $88.
My credit card has always been linked to my HCTRA account, and I have had the auto-reload/payment option enabled. I was not aware of any unpaid tolls and never received any prior notice, invoice, or warning before the account was apparently sent to collections.
I called HCTRA to understand what happened, but they told me that since the balance is now with collections, I need to deal directly with the collection agency.
WShould I dispute the collection with the agency, c, or take some other step?
Has anyone experienced something similar with HCTRA?
If it doesn't get resolved, Will I still be able to renew my plates ?
#local
source
| 4,000 mlx | |
| 4 | |
| 0 |