Horrible experience at B&H Photo So I ordered a Fuji XT-5…
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Horrible experience at B&H Photo
So I ordered a Fuji XT-5 camera at B&H and when I received the package there was a XT-30II inside for some reason. And I immediately contacted B&H customer service told them I received the wrong camera and the box was open and resealed.
They asked me to send back the camera and I did. But after receiving the package they went back saying the wrong camera was not in their inventory and denied the return….they emailed back to me saying they gonna send back my package with the wrong camera. I told them that I was on vacation and I couldn’t sign the package. They sent the package anyways and a few days later saying it’s delivered. But I was not home. After I came back from my vacation, there was no package at my front door.
So now I’m left with $2700 to pay on my credit card without any camera….I contacted B&H like 5 times but I kept getting the same answer meaning there is nothing they can do….I disputed with my CC and provided all the evidence so far…how could this happen? Is it possible someone swap the camera in transit? If so, how could you find that? Has anyone had the same experience? 😭😭😭
#hobby
source
So I ordered a Fuji XT-5 camera at B&H and when I received the package there was a XT-30II inside for some reason. And I immediately contacted B&H customer service told them I received the wrong camera and the box was open and resealed.
They asked me to send back the camera and I did. But after receiving the package they went back saying the wrong camera was not in their inventory and denied the return….they emailed back to me saying they gonna send back my package with the wrong camera. I told them that I was on vacation and I couldn’t sign the package. They sent the package anyways and a few days later saying it’s delivered. But I was not home. After I came back from my vacation, there was no package at my front door.
So now I’m left with $2700 to pay on my credit card without any camera….I contacted B&H like 5 times but I kept getting the same answer meaning there is nothing they can do….I disputed with my CC and provided all the evidence so far…how could this happen? Is it possible someone swap the camera in transit? If so, how could you find that? Has anyone had the same experience? 😭😭😭
#hobby
source
| 1,000 mlx | |
| 4 | |
| 0 |