Update on 50+ car break in at Skyline Farmers Market.
Due to the negligence of the management of this complex (broken gates for weeks at a time, building doors that don't shut all the way/don't require our key fobs to get into the building, on site "security" that drives around the complex only once or twice a night then leaves the premises), over 54 cars (& I know this due to 54 incident reports being filled out) w were broken into on April 6th, 2024. This included my own vehicle, which was parked in the very FRONT of the garage right by a camera which I'm almost positive does not work. This mass crime was 100% foreseeable considering the fact that we have had break ins in smaller quantities both in vehicles on the property, as well as UNITS on several occasions since Kairoi has taken over the management here. This is the same management company that has implemented forcing our guests to pay $10 a day to park here, when they can't even ensure the safety of OUR vehicles, let alone theirs.
The worst part about it all is despite tenant outrage and attempts to seek reimbursement costs of window repairs and the option to break our leases without penalty, they have done NOTHING but give us the run arounds, only to refuse even the slightest bit of compensation. We have also caught the management team in various different lies, such as the timeline of the gate being fixed for example. 4 days after the burglaries, a resident asked the company who was repairing the gate why it took them so long to come out and fix it, and they said management had JUST approved them to work on it that day. We were told the day of the burglaries (via e-mail btw so this is in writing) that they were waiting on the company to get certain parts to be able to repair it.
We should not be forced to live in a place that only fixes issues residents complain about and submit work orders for constantly, when they need to cover their own behinds after a vast number of our privacy and safety has been compromised. We do NOT feel secure where we pay thousands each month to lay our heads. We cannot afford to continue to pay for damages caused by the lack of care/concern of Kairoi, who is currently band-aiding these issues to make themselves look good in order to keep revenue flowing, on top of our rent!
Oh! & fun fact about this place. Our last management company did a great job of ensuring that our property remained clean. If you enjoy pet feces being left in the hallways, garage, and grass areas, by all means sign a lease here! Yes, it is residents' job to pick up after their pets, but management should also put in an effort to maintain these areas for those of us who do what we are supposed to. I have also recently been made aware of people having mice & rodent problems in their units. What an overall disgusting joke of a place. 0/10 don't recommend.
To add to this: immediately after the meeting suddenly five star reviews start drowning out reviews about the truth on Google reviews. After looking into them several were clearly bought reviews and one of them works at the management company but says she lives there! They couldn’t handle the backlash of having been blasted with the truth on Dallas TV.
At the very beginning of the meeting the director of operations tried to shush me because she knew I was the one who put them on blast on Telemundo and DallasTV. As well as the person who has documentation of the lies we were being told by the complex about the truth of what security measures were being taken after previous breaks ins and why the gate was taking so long to fix.
She looked us in the face and said: If a break in happens again, we will NOT give you any compensation and we will not reduce the cost of the window you paid out of pocket from this mass burglary from your rent. Your full rent is due May 1st. Late fees and penalties will be charged. You are also not allowed to break your lease immediately or there will be penalties charged.
A trusted and credible source ( and my own gut feelings) told me that this place is losing money. It’s costing them more to run than they make off our rent. It’s why they never fixed anything. It’s why they are holding us hostage in our lease even though they can’t garuntee our safety. Rats don’t scramble like this unless they are drowning already.
I understand the hegemony that this is standard for apartments to not do anything. But you know what. That isn’t right and the norm of apartments not being required to offer any sort of safety or face consequences or accountability when people are injured seriously is absolutely unacceptable.
If anyone knows any good lawyers feel free to reach out.