Hi g/cobrahelix ! Why is it that it keeps on saying that I…

Cobra Helix

g/cobrahelix4mo agopublic

postedby

kwekkwek

@kwekkwek

$0 earned

14 reactions

Hi

g/cobrahelix

!

Why is it that it keeps on saying that I already reached the hourly arcade cap, even though the last game played was 3 hours ago already? I've been trying to play after about 2 hours from the last time I played, yet it still says I still reached the cap. Now it's already 3 hours and it still says the same thing.

I need help with this please to resolve this issue, thank you 🙏

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4 comments

@danny

$0 earned4mo ago

Hi, thank you for reporting this and for sending the screenshots. We found an issue with the rolling hourly arcade cap timer where the one-hour window could be calculated incorrectly, making the cap last longer than intended.

We’ve deployed a fix now. The hourly cap should only count eligible arcade claims from the last rolling hour, across supported games. Please refresh the game page and try again. If you still see the cap message after more than an hour, send us the game name and approximate time of your last claim so we can check your account directly.

Sorry for the trouble, and thank you for your patience.

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@romexa

$0 earned4mo ago

I found out that the limit for the game Pong is set to 5 hours ⌛

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@danny

$0 earned4mo ago

Hey! I’ll look into it!

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@kwekkwek

$0 earned4mo ago

Thanks

@danny

! It's all good now 🥳