Earlier today I went to the Old Ford Factory for the first time with a friend. I was hoping for a pleasant experience but what happened ruined the experience.
For context, I’m in my late 20s and have a mobility impairment. I can walk with a slight limp but I have difficulty with some movement (ie stairs).
At the museum, I parked at the handicap lot and I have a valid label. We went in and halfway through an exhibit we were approached by a counter staff asking if we parked at the handicap lot. I said yes and explained to her I have a valid label. She said I am able bodied and refused to acknowledge that I am impaired and had a label. We went out and I showed her the label. She still refused to acknowledge it and wanted me to move the car to another lot. She got the manager and the manager allowed me to park there. When we got out to the car, the museum security was there and repeated the counter staff’s sentiment of me being able-bodied and is not on a wheelchair or crutch etc.
Eventually, the manager told the security off and allowed me to park there.
This is the first time I encountered it. Do people have to see ‘proof’ of a disability to allow one to park in a lot despite being certified by a doctor and having a valid label? Does this sentiment still exist in Singapore?
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UPDATE: Thank you all for the support and responses. I tried my best to reply most of the comments and I upvoted (nearly) all the comments.
The museum replied my Google Review and will be conducting an investigation on the matter. I also sent National Archives an email with a more detailed account on the matter with recommendations to improve. #local source