πβοΈ Your turn! #earn #CustomerService How would you explainβ¦
10 reactions
πβοΈ Your turn!
#earn #CustomerService
How would you explain Customer Service to someone from the year 1800? π€
Get creative, keep it simple, and make us laugh! π
Post your thoughts on your profile, and join the conversation!
β° Extended until October 7, 2026, at 23:59 UTC.
#earn #CustomerService
How would you explain Customer Service to someone from the year 1800? π€
Get creative, keep it simple, and make us laugh! π
Post your thoughts on your profile, and join the conversation!
β° Extended until October 7, 2026, at 23:59 UTC.
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| 45,000 mlx | |
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comments
Imagine you are in 1800. You bought a good wooden chair from the local carpenter.
Today: 'I don't like it. Can I return it?
1800: βDonβt like it. Can I return it?
Carpenter: β...Youβre in the market place. There is no it.β It's just me and you and you on my dirt.
Today: 'I don't like it. Can I return it?
1800: βDonβt like it. Can I return it?
Carpenter: β...Youβre in the market place. There is no it.β It's just me and you and you on my dirt.
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No refunds, no receipts, no customer service hotline! In 1800, the return policy was simply, βTake it or leave it, but please leave my dirt!β π
Customer service is the shop person who has to stay cheerful while someone returns a candle because it burned too fast, then asks for a better candle, a written apology, and a story about how this never happened at the other shop. The smile is the product. The candle is just the excuse. In 1800 that job already existed. It just wore an apron and hoped the customer did not own a printing press.
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Absolutely! The smile is the real product, and the candle is just the excuse! Customer service hasnβt changed much in 200 years, only the uniforms and the complaints! π
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Exactly. The candle is just proof you stopped in. The real trade is keeping a pleasant face while someone argues the flame is the wrong color. Two hundred years on, the argument just arrives faster.
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