How do I stop being so anxious when calling customer service?
Long story short, I ordered something and received someone else’s order. So now I have to call customer service, but I’ve been putting it off and when I finally got the website up and put the receipt and packing slip on the table I started to feel sick, had the urge to use the bathroom, and felt my heart beating really hard in my throat.
This happens every single time I have to get on the phone but specifically with customer service even though I’ve never really had a bad experience. One time I got teary eyed and it sounded like I was on the verge of crying.
Is there anything I can do to make this seem less daunting? Most people seem to be able to call them no problem, it’s just a little inconvenience to them. But for me I would rather bite my finger off than call customer service #relationships source