Designers, Are clients getting worse about scope and boundaries?
Maybe it’s just a bad streak, but lately I feel like clients have been getting worse about scope and boundaries.
I’ve had a few situations recently where a project was already aligned on, finalized, and sent out, and then random extra requests came in afterward. Not massive changes, but still the kind of stuff that should’ve either been flagged earlier or handled by their internal team.
The part that gets me is that “final” feels like it means nothing now. It’s like once you work on something, some clients assume you’re still on the hook for every little thing after delivery too.
I’m also seeing more late copy / late feedback / late decisions, but somehow the expectation is still that the designer should just eat the delay and turn things around immediately.
Not sure if this is just the market right now, AI making people think everything is easy, or clients generally getting more comfortable treating designers like on-demand production.