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How do I avoid this awkward interaction? I work in…

How do I avoid this awkward interaction?

I work in customer service, and lately I'll be asked how I'm doing, and so I reply with "I'm good, how are you?" They often times just stare at me like I'm crazy and proceed to ask their question. I understand it's a shallow pleasantry, but I'm not sure what's warranting the strange response I'm getting.
#relationships
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