So true - LOL Sales Manager: “Outlook isn’t working.” IT…
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So true - LOL
Sales Manager: “Outlook isn’t working.”
IT: “There’s an outage on Microsoft’s end.”
Sales Manager: “Of all times, when we’re this busy. When’s it going to be fixed?”
IT: “The restoration time is still undetermined.”
Sales Manager: “Huh? Have you contacted Microsoft?”
IT: “We’re checking the official outage information.”
Sales Manager: “No, call them.”
IT: “…Call them?”
Sales Manager: “That’s right. It’ll be faster to talk to them directly, won’t it?”
IT: “Since it’s a global outage, I believe they’re currently responding to it.”
Sales Manager: “Then get me the person in charge.”
IT: “…The person in charge at Microsoft?”
Sales Manager: “That’s right. We’re paying them, aren’t we?”
IT: “Companies all over the world are paying them.”
Sales Manager: “We’ve been using them for years. Give us priority.”
IT: “…”
Sales Manager: “Anyway, call them and ask what time it’ll be fixed. Or negotiate so they can fix ours first.”
IT: “But it’s a global outage.”
Sales Manager: “Isn’t that what IT is supposed to handle?”
IT: “…Understood. I’ll check.”
Sales Manager: “That’s what you should have done from the start.”
IT quietly opened Microsoft’s support page.
It said “Restoration time undetermined.”
IT stared at that screen for a while.
Meanwhile, the sales manager’s calls demanding an update kept coming.
No one knew when Microsoft would restore service.
There was just one thing they did know.
The sales manager’s next call was definitely coming.
What was truly frightening wasn’t Microsoft’s outage.
It was the belief that paying a monthly fee meant IT could make Microsoft headquarters do whatever they wanted.
Sales Manager: “Outlook isn’t working.”
IT: “There’s an outage on Microsoft’s end.”
Sales Manager: “Of all times, when we’re this busy. When’s it going to be fixed?”
IT: “The restoration time is still undetermined.”
Sales Manager: “Huh? Have you contacted Microsoft?”
IT: “We’re checking the official outage information.”
Sales Manager: “No, call them.”
IT: “…Call them?”
Sales Manager: “That’s right. It’ll be faster to talk to them directly, won’t it?”
IT: “Since it’s a global outage, I believe they’re currently responding to it.”
Sales Manager: “Then get me the person in charge.”
IT: “…The person in charge at Microsoft?”
Sales Manager: “That’s right. We’re paying them, aren’t we?”
IT: “Companies all over the world are paying them.”
Sales Manager: “We’ve been using them for years. Give us priority.”
IT: “…”
Sales Manager: “Anyway, call them and ask what time it’ll be fixed. Or negotiate so they can fix ours first.”
IT: “But it’s a global outage.”
Sales Manager: “Isn’t that what IT is supposed to handle?”
IT: “…Understood. I’ll check.”
Sales Manager: “That’s what you should have done from the start.”
IT quietly opened Microsoft’s support page.
It said “Restoration time undetermined.”
IT stared at that screen for a while.
Meanwhile, the sales manager’s calls demanding an update kept coming.
No one knew when Microsoft would restore service.
There was just one thing they did know.
The sales manager’s next call was definitely coming.
What was truly frightening wasn’t Microsoft’s outage.
It was the belief that paying a monthly fee meant IT could make Microsoft headquarters do whatever they wanted.
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