Tenant refuses to pay rent. Hey guys, We have an apartment…
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Tenant refuses to pay rent.
Hey guys,
We have an apartment in a newly built building in Dubai (I’d rather not disclose the name of the building). Before handover, we hired a third-party company to do snagging. No major issues were found, and all the minor issues in the report were addressed. The dishwasher, oven, AC, and washing machine were all well-known brands and brand new.
We then rented out the apartment to a woman. She visited the apartment twice, loved it, signed the lease, and asked if she could pay the rent in four installments instead of two. We agreed.
A few weeks after she moved in, we started receiving messages from her: the dishwasher wasn’t good enough, the toilet was leaking, something was wrong with the oven and washing machine, the shower was leaking, the gym in the building smelled, there was a smell in the apartment, and there were pests.
We contacted the maintenance team, and they fixed everything. She confirmed via whatsapp that everything was great and signed off on the maintenance paperwork. We also gave her a free pest control voucher.
Ten days before the second payment was due, we received the same set of complaints again: everything is bad, the smell is horrible, pests are everywhere, and she says she won’t pay the rent until everything is fixed.
I told her that since she signed off on the paperwork, the kitchen appliances are not under DLP (warranty). According to the lease, repairs under 1,000 AED are her responsibility, and if repairs exceed 1,000 AED, we will pay.
This is not the only apartment we own in that building. The other tenant is actually asking to buy the apartment from us and has had no issues at all. I also contacted a few other owners who live in the building : no issues at all.
At this point, we’re starting to think she might be messing with us.
We’re not monsters trying to take advantage of a tenant. We even asked her if she would prefer to move out, but she simply ignores the question.
If anyone has had a similar experience, whether as a tenant or a landlord, we would really appreciate your advice.
#local
Hey guys,
We have an apartment in a newly built building in Dubai (I’d rather not disclose the name of the building). Before handover, we hired a third-party company to do snagging. No major issues were found, and all the minor issues in the report were addressed. The dishwasher, oven, AC, and washing machine were all well-known brands and brand new.
We then rented out the apartment to a woman. She visited the apartment twice, loved it, signed the lease, and asked if she could pay the rent in four installments instead of two. We agreed.
A few weeks after she moved in, we started receiving messages from her: the dishwasher wasn’t good enough, the toilet was leaking, something was wrong with the oven and washing machine, the shower was leaking, the gym in the building smelled, there was a smell in the apartment, and there were pests.
We contacted the maintenance team, and they fixed everything. She confirmed via whatsapp that everything was great and signed off on the maintenance paperwork. We also gave her a free pest control voucher.
Ten days before the second payment was due, we received the same set of complaints again: everything is bad, the smell is horrible, pests are everywhere, and she says she won’t pay the rent until everything is fixed.
I told her that since she signed off on the paperwork, the kitchen appliances are not under DLP (warranty). According to the lease, repairs under 1,000 AED are her responsibility, and if repairs exceed 1,000 AED, we will pay.
This is not the only apartment we own in that building. The other tenant is actually asking to buy the apartment from us and has had no issues at all. I also contacted a few other owners who live in the building : no issues at all.
At this point, we’re starting to think she might be messing with us.
We’re not monsters trying to take advantage of a tenant. We even asked her if she would prefer to move out, but she simply ignores the question.
If anyone has had a similar experience, whether as a tenant or a landlord, we would really appreciate your advice.
#local
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