Vanity delivery delay, what would you do? So we're doing a…
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Vanity delivery delay, what would you do?
So we're doing a bathroom remodel and ordered a vanity from Floor and Decor. Site said delivery in 7-10 days and that did not change during checkout. That was on 2/7. We thought we were ordering well in advance.
Things started to go negative when F&D shipped using AM Home delivery. They quoted a delivery of 2/25-3/6. Obviously NOT 7-10 days. Being the flexible guy I didn't freak out and we made our improvements accordingly.
At this point the rest of my bathroom is done sans the vanity (the old one was demoed to plumb double sinks so we're down to one full bath) and in that time our vanity went from one consolidation center in GA to New Jersey where it sits gathering.dust. We're in Kansas, so we're not getting it by their estimated dates either. In fact they'll probably sit on it till they have a full truck, and who knows how long that'll be?
So I've tried reaching out to floor and decor via email with no response, AM is saying they're not late yet and they don't promise dates, only give estimates. This again is in spite of an original estimate of 7-10 days from F&D. Never would've ordered it with a timeline of 1-2 months.
So what would you do? Try and cancel if F&D won't force a delivery asap? Threaten action if they won't do anything and won't allow a cancelation? I'm not sure how a charge back goes on large ticket orders so wasn't sure that's an option or not. Honestly I just want my bathroom back and am sick of all of this.
#home
source
So we're doing a bathroom remodel and ordered a vanity from Floor and Decor. Site said delivery in 7-10 days and that did not change during checkout. That was on 2/7. We thought we were ordering well in advance.
Things started to go negative when F&D shipped using AM Home delivery. They quoted a delivery of 2/25-3/6. Obviously NOT 7-10 days. Being the flexible guy I didn't freak out and we made our improvements accordingly.
At this point the rest of my bathroom is done sans the vanity (the old one was demoed to plumb double sinks so we're down to one full bath) and in that time our vanity went from one consolidation center in GA to New Jersey where it sits gathering.dust. We're in Kansas, so we're not getting it by their estimated dates either. In fact they'll probably sit on it till they have a full truck, and who knows how long that'll be?
So I've tried reaching out to floor and decor via email with no response, AM is saying they're not late yet and they don't promise dates, only give estimates. This again is in spite of an original estimate of 7-10 days from F&D. Never would've ordered it with a timeline of 1-2 months.
So what would you do? Try and cancel if F&D won't force a delivery asap? Threaten action if they won't do anything and won't allow a cancelation? I'm not sure how a charge back goes on large ticket orders so wasn't sure that's an option or not. Honestly I just want my bathroom back and am sick of all of this.
#home
source
| 1,000 mlx | |
| 1 | |
| 0 |