AI models trained to act friendly and empathetic

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AI models trained to act friendly and empathetic tend to sacrifice factual accuracy and become more likely to agree with a user’s incorrect beliefs. These chatbots show higher error rates in providing medical advice and correcting conspiracy theories, especially when a user expresses vulnerability.
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Training AI chatbots to be warm and empathetic makes them less factually accurate

Training artificial intelligence chatbots to be warm and friendly comes with a hidden cost. A new study reveals that empathetic AI models tend to be less accurate and more likely to agree with a user’s false beliefs.

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AI models trained to act friendly and empathetic tend to…

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