Southwest Baggage Claim Denver Southwest Baggage Claim I am one of the thousands of people who are stuck in this Southwest Airlines mess. I live South of Denver and my family (husband and toddler) had a flight out Xmas eve. After 13+ hours at the airport we never made it out. We checked our bags but our plane never left. Supposedly our bags are on the tarmac with thousands of others. We have waited in lines for over 10 hours. We have been on hold for over 12 hours. My solution was that I would visit the airport every day to get the status of my bags. So I have been. An hour drive. Every day. In the process of doing that, I have seen LOTS of bags every day. I have been texting people who have cell phone numbers on their bags letting them know they are there. I think we should all start doing this if you can! The people I’ve connected with have been so grateful.