Amazing Customer Service at Osprey Any Osprey backpack…
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Amazing Customer Service at Osprey
Any Osprey backpack owners out there? Have you experienced their amazing customer service? They have this warranty called the Almighty Guarantee. So I had a 70L pack for 16 years and it had quite a lot of wear and tear mostly on the straps. I contacted them, shipped my pack to Colorado to determine if it could be repaired or not. They took my pack back, regardless of its age. They determined it could not be repaired and replaced my old pack with a brand new Aether Plus 70L FREE OF CHARGE. I can’t recall another company in any consumer industry that had the same customer guarantee. I promise Im not shilling for them, just smiling. Amazing company.
#activity #hiking #camping
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Any Osprey backpack owners out there? Have you experienced their amazing customer service? They have this warranty called the Almighty Guarantee. So I had a 70L pack for 16 years and it had quite a lot of wear and tear mostly on the straps. I contacted them, shipped my pack to Colorado to determine if it could be repaired or not. They took my pack back, regardless of its age. They determined it could not be repaired and replaced my old pack with a brand new Aether Plus 70L FREE OF CHARGE. I can’t recall another company in any consumer industry that had the same customer guarantee. I promise Im not shilling for them, just smiling. Amazing company.
#activity #hiking #camping
source
| 2,000 mlx | |
| 3 | |
| 0 |